Frequently Asked Questions (FAQ)

Welcome to our Frequently Asked Questions (FAQs) Page. Feel free to check out our FAQs below, as we may have already addressed your question. Need help? Or just want to get in touch? Send us a message using the Support option in the app!

What is Move?

We are the world’s largest Bike Share search engine. 
We curate data streaming in from Bike Share providers across the world showing you available bikes and slots status in docking stations.
Whether it’s Citi Bike in New York or Santander Cycles in London, we cover almost all globally available bike share services. We provide this data to you so that you can plan your trip intelligently from one app instead of using multiple apps.

With Move, you are more informed to save time!

Why should I use Move when I can simply use individual bike share apps from the service providers themselves or apps like Google Maps?

We curate multiple data points streaming in from very diverse bike share service providers and present it to you in a single, easy-to-use, high quality format in a light weight app. More importantly our reach is far bigger than any other player out there. We are currently providing data across:
  • 435,000+ Bikes
  • 26,000+ Stations
  • 620+ Cities
  • 55+ Countries
This global coverage means that you would need only Move whenever you want to look up available bikes and the nearest station no matter where you are in the world!

What’s the cost to use Move?

Move is currently completely free to use! You can do unlimited searches without any limitations.

Does Move work in my city?

Given our coverage of 620+ cities, there is a good chance that we have got you covered. If not, simply drop us a note with the name of the bike share provider in your city and we would try our best to on-board them. We would also let you know once your city is available on Move.

We are a young startup and are constantly adding new cities. Our vision is to give you access to all the bike share apps worldwide within Move so that you can use Move irrespective of whichever city you are in. So any help in our mission is always welcome!

We are a bike share service provider. Can we have our data show on Move?

Absolutely! We would love to have you on-board and contribute to our global bike share data stream. Once you become part of our bike share feed, your bikes and stations data would be visible to millions of consumers helping you increase your ridership!

To get started, simply contact us on admin@myeasyride.com.

For any other questions around contributing data to our global feed, please visit the Contribute Data page.

Is my data secure?

Absolutely! We completely respect your data and privacy and therefore use the latest technology to safeguard your data. For more information please see our Privacy Policy.